Privacy Policy
Last updated: July 2026
At IstriGhar (operated in Surat, Gujarat), we respect your privacy and are committed to protecting the personal information you share with us through our website, mobile communications, and doorstep laundry services.
1. Information We Collect
We collect personal information necessary to fulfill your pickup and delivery orders, including your name, mobile phone number, email address, delivery address in Surat, and service preferences.
2. How We Use Your Information
Your information is used strictly to process order bookings, coordinate doorstep pickups and deliveries, communicate order status via SMS/WhatsApp, provide customer support, and manage membership credits.
3. No Data Selling
We never sell, rent, trade, or share your personal information with third-party marketing companies. Your data remains strictly confidential within IstriGhar's operational team.
4. Phone & WhatsApp Communication Consent
By requesting a pickup or submitting a contact form, you consent to receive transaction-related phone calls, SMS alerts, and WhatsApp messages regarding your laundry orders and schedule updates.
5. Data Security & Storage
We implement industry-standard physical and technical security measures to protect your contact details against unauthorized access, loss, or misuse.
6. Contacting Us Regarding Your Data
If you have questions about our privacy practices or wish to update your contact information, please contact us at +91 9274867763 or visit Shop No. 4, Raj Victoria, Adajan Gam, Surat.