Terms & Conditions
Please read these terms carefully before scheduling laundry services with IstriGhar in Surat.
Last updated: August 2026
By booking a pickup or using laundry, dry cleaning, steam ironing, shoe cleaning, or household care services from IstriGhar (Surat, Gujarat), you agree to the terms below.
Garment Inspection at Delivery
Please inspect all garments at the time of delivery.
Not Refundable Bills
Bills once generated cannot be cancelled or refunded.
Stain Removal Disclaimer
Complete stain removal cannot be guaranteed.
Delicate & Handloom Fabrics
Handloom, silk, dyed, and delicate fabrics may experience slight color fading, shrinkage, or texture changes due to their natural characteristics.
Complaint Reporting Window
Any complaint must be reported within 24 to 48 hours of delivery, along with the original invoice and garment tag.
Maximum Liability Cap
Maximum liability for any proven damage is limited to 3× the service charge paid for the affected garment.
Valuables Removal
Please remove all valuables, cash, and personal belongings from garment pockets before handing over your laundry.
Questions about these terms?
Our support team in Surat can walk you through any clause before you book.